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[QUOTE=Guest-IJT;122318][b]Name [/b]: Rasika Nikam
[b]Email [/b]: rasika.nikam AT gmail.com
[b]Designation / Skillset[/b] : Asst. Manager - MICE

[u][b]Resume[/b][/u] :
 
[b]OBJECTIVE [/b]: To begin my lecturer career at a highly-reputed and eminent educational institute 
and to gain exceptional career move ahead through long efforts and performance 
regularity.
[b]SUMMERY OF SKILLS [/b]:
- Very well understanding of research and teaching aptitude.
- In-depth knowledge of various techniques and approaches applied at a research project.
- Good understanding of core principles of the subjects and its application.
- Proficiency at computer aided teaching, research tools and web search engines.
[b]AREA OF INTEREST [/b]:
- Tourism Management
- Strategic Applications
- Entrepreneurship
- Business Applications (Marketing and service quality)
- Operations Management
- Research Methods 
..
[b]WORK EXPERIENCE  [/b]:
[b]THOMAS COOK From [/b]: Mar 2011 till date
JOB PROFILE
Working as a ASSISTANT MANAGER – MICE (AIRLINES)
[b]The task includes [/b]:
- Working for International and domestic airlines regarding special deals.
- Keeping a tab on reservation, cancellation, re-issue and refund.
- Refund procedure such as issuing refund notice, claiming refund on BSP, issuing refund application, dispute on ADM received from airline, follow up ACM from airline…..etc
- Investigating cases disputed by the airline.
- Handling a team.
- Making MIS reports and analyzing it.
- Forecasting future activities.
- Adding new co-operate accounts to the company profile.
- Daily scrutinizing of re-conciliation data and make sure complete invoicing done by the staff for accounting purpose.
- Keeping a track of BSP payments.
[b]BALU TRAVELS (UK) From [/b]: Sept 2010 till Jan 2011
JOB PROFILE
Worked as a TRAVEL EXECUTIVE (as a volunteer work)
[b]The task includes [/b]:
- Booking tickets for various international airlines.
- Did cancellation, refund and reissue with the help of airline.
- Offering packages tour packages to customers as per their requirements.
 
[b]CLEARTRIP .COM From [/b]: 21st May 2007 till 31st Aug 2009
JOB PROFILE
Worked as a EXECUTIVE – AIR FULFILLMENT
[b]The task includes [/b]:
- Worked for International and Domestic airlines this includes GDS as well as LCC carrier.
- Ticketing, cancellation, refunds and reissues.
- Refund procedure such as issuing refund notice, claiming refund on BSP, issuing refund application, dispute on ADM received from airline, follow up ACM from airline…..etc. 
- Investigating cases disputed by the airline.
- Give innovative ideas to seniors about smart work.
- Taking care of team activities as and when required.
 
[b]Prior Work Experience [/b]:
COMPANY PERIOD PROFILE
Zero Octa India Pvt. Ltd.
 10 months
 Auditor- Auditing Different International Airlines Tickets. Also Quality Check done for Audited Tickets. Worked on refund done by various agents. Worked on different CRS (Computer Reservation System) Eg. Amadeus, Atpco
WNS Global services private services 1 year Worked on Amadeus, Atpco
Kankei Relationship Management Services pvt. ltd Management Service Pvt. Ltd. 13 months Joined as Customer Care Executive. Used to solve customers queries with the best solution. Later on basis of good performance used to handle a team queries.
[b]EDUCTIONAL QUALIFICATIONS [/b]:
Examination Board/University Year of Passing Percentage
M.A. University of Wolverhampton (UK) 2011 B GRADE
B.Com Mumbai 2003 48.29%
H.S.C. Mumbai 1998 49.17%
S.S.C. Mumbai 1996 60.00%
[b]PROFESSIONAL QUALIFICATIONS [/b]: Done Airfares and Ticketing Diploma from Zero Octa Training And Recruitment Pvt. Ltd. In April 2005.
 Done Auditing And Air Fares from Zero Octa in Aug 2006.
 Done IATA Consultant in Sept 2008.
 
 Done Diploma in International Airlines and 
 Travel Management in Aug 2008. 
 Currently done Master in Tourism 
 Management from University of 
 Wolverhampton and
 [b]Subjects taken are [/b]: Managing MICE, Strategic 
 Applications, Business Applications, 
 Operations Management, Research 
 Methods, Sustainable
 Tourism development, Destination
 Management and Entrepreneurship
 
If given a chance to work for your company, assure you to discharge my duties to the best of my abilities and to the entire satisfaction of my superiors.
Thanking you,
 Yours Sincere,
 (RASIKA GHODAKE-NIKAM)
-------------------------------------------------------
[b]More Information about this submission and submitter [/b]:-
___________________________________________________
[b]Submission ID  [/b]: 4279656
[b]Date & Time  [/b]: 21st Jun 2011 4:10 AM (UTC)
[b]IP Address  [/b]: 125.18.4.10
[b]Browser Info  [/b]: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
Predicted Country : India[/QUOTE]

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