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[QUOTE=Guest-IJT;121716][b]Name [/b]: rahul banyal
[b]Email [/b]: banyal.rahul AT gmail.com
[b]Designation / Skillset[/b] : counsellor

[u][b]Resume[/b][/u] :
[b]OBJECTIVE [/b]:___________________________________________
Seeking a challenging position to utilize my skills and abilities in areas of counseling and customer care department, which offers a professional growth while being resourceful, innovative and flexible.
[b]PROFESSIONAL EXPERIENCE [/b]:_______________________________
[b]CURRENT EMPLOYER [/b]:
[b]Designation  [/b]: Branch in charge (Barsar, Distt. Hamirpur, H.P.)
[b]Company  [/b]: Zenith Consultancy Services (Chamba, H.P.)
[b]Duration  [/b]: Apr-2010 to April 2011
[b]CTC  [/b]: App. 1.50 LK P.A. (share based)
[b]JOB RESPONSIBILITIES [/b]:
- Assisting the main branch, in providing the candidate for the clients, as per their needs.
- Collection of data of candidates.
- Maintain the data of candidates and all office management.
- Assisting the students in their admissions in various professional colleges.
[b]PREVIOUS EMPLOYER [/b]:
[b]Designation  [/b]: Sales Development Manager (Direct sales)
[b]Company  [/b]: HDFC Standard Life Insurance
[b]Duration  [/b]: Nov-2009 to Mar-2010.
[b]CTC  [/b]: 2.00 LK P.A.
[b]JOB RESPONSIBILITIES [/b]:
- Generating business to company, by selling life insurance policies to clients.
- Reporting to the manager.
- Close interaction with the customers and providing after sales service to customers.
[b]OTHER EMPLOYER [/b]:
[b]Designation  [/b]: SENIOR CUSTOMER CARE EXECUTIVE
[b]Company  [/b]: TATA BUSINESS SUPPORT SERVICES (Mohali)
[b]Duration  [/b]: Nov-2006 to Oct-2009.
[b]CTC  [/b]: App. 0.90 LK P.A.
[b]JOB RESPONSIBILITIES [/b]:
- Handling the inbound calls of Tata Indicom postpaid customers (HNI and Top Corporate customers).
- Solving the queries and complaints of the customers and taking their requests
- The customers include HNI and Top Corporate customers.
- Assisting the newly hired executives during training & as well as on floor. Preparing the ACD reports of executives.
- Assisting the floor, allocation of breaks to agents, taking preferences for offs and leaves for agents.
[b]EDUCATIONAL QUALIFICATION [/b]: ____________________________
B.A. (Arts) 2003-2006 First Class Himachal Pradesh University, Shimla
COMPUTER COURSE: ________________________________________
One year diploma in computer applications. Good Knowledge of MS Office and Internet .
Behavioral Information:________________________________________
- Commitment to quality and results
- Responsibility
- Sincere in attitude
- Excellent problem solving skills
- Presentation and leadership skills
Expected CTC : Negotiable
RAHUL BANYAL
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4271939
Date & Time : 19th Jun 2011 6:47 AM (UTC)
IP Address : 117.96.234.41
Browser Info : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
Predicted Country : India[/QUOTE]

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