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[QUOTE=Guest-IJT;119158][b]Name [/b]: Pushpendra singh Tanwar
[b]Email [/b]: minu.kalika AT gmail.com
[b]Designation / Skillset[/b] : Sr. Engineer System, windows , lan, wan, desktop, laptop network
Dear Sir/Madam
Presently I have been working as Senior FMS Engineer with a Multi National Company called CMS Computers Ltd at Jaipur. My major responsibilities are taking care of complete IT infrastructure, software management and hardware trouble shooting.
Earlier to it I was associated with the Authorized Services partner of WIPRO InfoTech Ltd and was taking care of Corporate accounts for IT infrastructure support.
I am a certified Engineer from Microsoft and DELL & completed MCSE and DCSE certificates (copies enclosed for ready reference).
I am capable to work in odd timings and places and can undertake hectic travel, can work under pressure by handling any odd situation.
I am a young Science graduate and always prefer working with TEAM approach. I have good communication and presentation skills. I have a sharp sense of understanding the situations, analyzing and taking appropriate actions based on the need. While working in Corporate world, I am very well familiar and aware with the work commitment, time management and fulfillment of independent responsibilities.

[u][b]Resume[/b][/u] :
 
 
Pushpendra Singh Tanwar
------------------------------------------------------------------------------------------------------------------------------------------------------

Career Objective
To attain a challenging position in a professional and dynamic organization, where I can enhance my skills and strengthen with independent responsibility in conjunction with company’s goals and objectives.
Professional Summary
 [From April2008 to Till Date]
Presently working with CMS Computers Limited at TAJ RAMBAGH PALACE as a
Sr.Engineer/Team Leader. 9 Years Experience in handling IT services like as Windows Servers, Network Projects, Web Applications, Print Servers, POS Systems, Specialization in Dell Support.
[b]About TAJ RAMBAGH PALACE [/b]:-
 - Best Hotel in the World, Conde Nast Traveller Readers Award 2009
- Top 15 Resorts in Asia, in Travel + Leisure, USA (World’s Best Awards’09 – Top 100 hotels
 Survey) in 2009
 - Featured in the Conde Nast Traveler, USA, Reader’s Choice Awards 2008 – Top 100 Asia Hotels
 List in 2009
 - Featured in the Conde Nast Traveler, USA, Reader’s Choice Awards 2008 – Top 100 Asia Hotels
 List in 2008
[b]DUTIES & RESPONSIBILITIES [/b]:
- Handling Network of 125 computers on Cable & Optical fiber networking on Windows 2003 Server
[b]- Handling following softwares  [/b]:- FIDELIO, MMS, POS, ALIF
- Handling Asset Management & First level Technical Call Escalation at my end.
- Sending Infrastructure reports to Delhi (HO) and Leadership Teams..
- Installation of Database software and troubleshooting like as Oracle, MS SQL, Alif SHAWMAN, FIDELIO, MMS (material management system) POS (point of sale).
- Handling Computer Section of Taj SMS Hotel & convention centre, Taj Sawai Madhopur Lodge & Taj Ramgarh Lodge also.
- Handling Backup procedure of Data on day-to-day basis.
- Maintaining rights for centralized locations folders (Share drive.) which are available on the server for different department’s users.
- Troubleshooting problems and configuring of outlook 2000, 2003, 2007 (making and managing PST, adding mailboxes, etc).
- Maintain a perfect relationship between vendor and customer
- Installation of Operating System, Applications, Core Load, Antivirus (Symantec).
 
[From Sept. 2006 to April2008]
 Sr. Engineer/Team leader
CMS Computers Limited on Joint Project of Nortal & Bharti Haxacom Limited, Jaipur
[b]DUTIES & RESPONSIBILITIES [/b]:
- Maintaining the Bharti Nortal Assets with call Management and user Management. Documentation, mailing, PM procedures, Equipment handling etc.
- Prepare the all Nortal / Server related Reports & send to Bharti / CMS HO.
- Handling Asset Management & First level Technical Call Escalation at my end.
- Managing ADS Server, DHCP, WSUS server, Lotus Mail, TREND MICRO ANTI Virus,
- Active Directory Management - User, computers and groups management.
- Patch Management On all the Windows through MBSA tool.
- GSD Implementation On all the Windows Server.
- HARDWARE Troubleshooting and Configuration of IBM Server on. i.e. X.260, X.225, X.226, X.235, RAID Configuration.
- Clearing of Holes on the Servers which Found in Nessus scan
- Current work profile includes BCP and IT security related activities. In Business Continue Planning (BCP) – IT, I have to provide IT support for those Insurance processes.
(From March 2005 to Aug. 2006)
GE Capital International Services, (GENPACT), Jaipur
(Engaged in CMS Computers LTD)
 [b]About GENPACT [/b]:- 
There are 2200-2300 systems and same No. of Employees work in 24x7
Environment. Engaged to work in Team to give IT support in shifting
[b]Designation [/b]: - Team Leader / Sr. FMS Engineer
Roles and responsibilities in GE Capital International Services 
- Installation of Operating System, Applications, Core Load, Antivirus (Symantec).
- Maintenance and Troubleshooting of Systems on the floor.
- Sending Infrastructure reports to Gurgaon and Leadership Teams.
- Execution of tickets related to SMG, WMG & PMG.
- Creation /Deletion of LAN-ID’s.
- Maintaining User and Group Rights.
- Installation of Database software and troubleshooting like as Oracle, MS SQL, Business objects, MS access, Discoverer, Launcher, Tax calculator, Wortex, Right Fax-matrix, Monarch, Webi
- Installation, Comverse, Caum Tracker, Simplicity, Avaya cms,
 Mainframe software’s-Citrix, EPC, Terminal services, Proxy Host & Proxy Master
- Coordinated with various team like IT Security, Logistics, Application Support Group, which gave me unique blend of Managerial as well as Technical skills.
- VPN installation, connection, troubleshooting using RSA secured software token, Contivity VPN client, and for Security Black ICE.
- Providing onsite support for DELL Desktops, Laptops and Servers
- Providing onsite support for System software and Operating Systems
- Responsible for upgrading the engineers on DELL products and their Certifications
- Maintain a perfect relationship between vendor and customer
- Troubleshooting problems and configuring of outlook 2000(making and managing PST, adding mailboxes, etc).
 (Oct 2003 to March 2005)
Akshay Enterprises (Authorized service partner for WIPRO INFOTECH), Jaipur
Sr. Engineer-Customer Support
[b]Major Responsibilities [/b]:
- Handling First Level escalation calls for National Informatics Center, Chief Medical Health Officer and various Nationalized Banks.
- Providing online support to out location engineers for installations, troubleshooting and data migration for customer accounts of UCO Bank, Bank of Rajasthan, GECIS (GENPACT) etc.
- Taking care as a backup engineer handling network systems, mail accounts and hardware related escalations.
- Installation and Administration of PC’s, Servers and Laptops of DELL and WIPRO
(Sept 2002 to Oct 2003)
Wipro Infotech, Jaipur
Responsible for providing on site service to corporate and individual customer for PC’s, Servers and
Printers.
 
 (Nov 2001 to Sept 2002)
 Excel Technovation Pvt. Ltd. (Authorized service partner for Wipro Infotech), Jaipur
 Worked as Customer Support Engineer.
 Projects
Luies Berger
Installation of Windows 2000 Server & Desktop clients at Jaipur and Jodhpur locations. Creation of Domain and allow login in Domain.
National Informatics Center (NIC, India)
Installation of Windows 2000/2003 Server at Sikar, Jhunjhunu, Nagaur and Churu locations. Configuration and installation of various devices and drivers on it.
CMHO (Chief Medical & Health Officer)
Handled the project for installation and configuration of IT Network all over Rajasthan.
National Insurance Company
Installation and configuration of Red Hat Linux and Windows 2003 Server on IBM machines.
RAID configuration and Installation of LTO library, DAT drive, and LCM.
Certifications and Affiliations
- Completed MCSE (Microsoft Certified System Engineer)
- Completed DCSE (DELL Certified Systems Expert)
- WIPRO Certified Engineer
Training Program Attended
- Training for DELL products by Mr. Mazlan of DELL Inc., Malaysia.
- Training for WIPRO products at WIPRO Ltd., New Delhi
- Attended training Programmed of Networks (CISCO), New Delhi.
Academic Qualifications
- Advanced DIPLOMA in Web Page development, ORACLE, VB, Java Script, ASP and Software Engg. From Wintech, Jaipur.
- Completed DCA from National Computers, Banswara
- C.P.Ed from Jodhpur.
- Graduate Degree in Science from Dr. Bhim Rao Ambedkar University, Agra
Professional Skills
[b]OS  [/b]: Windows 98/2000/Me/XP, Win 7, Windows NT 4.0/ Windows 2K and 2K3 Server
 [b]Mail Servers  [/b]: Exchange 2000, 2003
 [b]Other Servers  [/b]: Win Proxy Server, Print Servers, Finacle, 
 Remote Print Manager, FTP Server.

Hobbies : Traveling, Listening Music, Browsing Internet. Playing outdoor Games. Horse Riding
Strengths 
Quick learner with an ability to rapidly achieve organizational integration, assimilate job requirements and
Employ new ideas, Concepts, methods and technologies. Energetic and self-motivated team player. Good
Communication, interpersonal, intuitive, Technical, analysis. At ease in work situations with multiple and
Concurrent responsibilities
 
Pushpendra Singh Tanwar
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More Information about this submission and submitter:-
___________________________________________________
Submission ID : 4269662
Date & Time : 18th Jun 2011 10:51 AM (UTC)
IP Address : 59.98.163.143
Browser Info : Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Predicted Country : India[/QUOTE]

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