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[QUOTE=Guest;119121]Rajaram Talekar
 [b]E-Mail [/b]: rajaramtalekar AT gmail.com 
OBJECTIVE
To secure a challenging position where I can effectively contribute my skills as Software and Hardware Professional, possessing competent Technical Skills. 
EXECUTIVE SYNOPSIS
1. 1 year experience as Operation Support Engineer at Rhythm and Hues studios Ltd Hyderabad.
2.Currently working with COGNIZANT INDIA PVT LTD as a System Engineer i.e 10 months
3. Hand on experience of working on C,UNIX,Shell Scripting,PL/SQL,BMC Remedy,Netcool.
4.Learning experience in end-to-end development of software products / projects from inception, requirement specifications, planning, designing, implementation.
5.An energetic, self-motivated individual with hands on experience in designing skills.
CORE COMPETENCIES
Technical
[b]Languages [/b]: C,C++
[b]Scripting Languages [/b]: UNIX Shell Scripting.
[b]Databases [/b]: PL/SQL
[b]Operating System [/b]: Linux ,Windows 2003 , XP
[b]Tools worked with [/b]: Remedy ticketing application,IBM Netcool,
Functional
1.Assist Users with hardware,email,network troubleshooting.
2.Manage Backups and restores.
3.Monitor disk usage reports and disk clean up.
4.create and manage user accounts.
5.Assist in training of new staff
6.Monitor ISP issues and resolve the same.
7.make recommendations and enhance procedures to increase productivity.
[b]KEY PROJECTS HANDLED [/b]:
[b]Title [/b]: Perl code to take Backups
[b]Technology/Platform [/b]: PERL, HTML
[b]Duration [/b]: 3 Months 
[b]Precise [/b]: This code basically takes data present on the servers and writes it onto the tape.It is basically automisation code so as to take backup daily and weekly.
[b]Title [/b]: Perl code to get the Disk Usage in Different servers
[b]Technology/Platform [/b]: PERL, HTML, PL/SQL
[b]Duration [/b]: 3 Months 
[b]Role [/b]: Developer
[b]Precise [/b]: Code gets the disk Utilisation on different servers online whenever the script runs and sends mail to respective users
[b]Title [/b]: IB distributed Operations 
[b]Technology/Platform [/b]: Remedy,Netcool,CMDB,Chat channel
[b]Duration [/b]: 8 Months 
[b]Role [/b]: Helpdesk Anaylst 
[b]Responsibilties [/b]: 
1. To provide 1st line technical support; answering support queries via phone, email and fax.
2. To maintain a high degree of customer service for all support queries and adhere to all service management principles.
3. To log all calls on the call logging system. 
[b]4 Detailed information about every call [/b]: contact information; contact telephone number; site location; detailed description of problem; detailed documentation for event log
5.Meet Service Level Agreements (SLA) set by the client
ACADEMIA 
1.BE from VTU, Belgaum,Karnataka with 65.44% in 2008
2.Intermediate(10+2) PUC Board Karnataka with 75.24% in 2004.
3.SSLC from Shri Shivaji High School Baad with 83.84% in 2002.
[b]TRAININGS/CERTIFICATES  [/b]:
1. Completed “Advanced Diploma in Real Time Embedded System Design” at Cranes Software International Ltd.
2. ITILV3 Cognizant Certified Proffessional 
3.Completed Cognizant Academy Yellow Belt classroom training.[/QUOTE]

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