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[QUOTE=Guest;118398][b]Name  [/b]: MOHAMMED SHAFIQ T.M
[b]E-Mail  [/b]: shafiabu AT gmail.com 
Career Objective
 
 Seeking a challenging environment that encourages learning and creative provides exposure to new ideas stimulates personal and professional growth.
Strength and Skills 
 
Ability to deal with people diplomatically, willingness to learn. I can easily fit into any team and also lead successfully. I further Iam flexible to upgrade with new skills. 
Educational Skills
EDUCATION 
CLASS OBTAINED 
YEAR OF PASSING 
INSTITUTION
B.E (Computer Science 
 And Engineering)
 [Anna University] 
FIRST 
2010 
Dhaanish Ahamed College Of Engineering
HSC
 
FIRST 
2006 Islamiyah Matric
Hr.Sec School
SSLC (matric) 
FIRST 
2004 Manbaul-Uloom
 Metric School
Technical Skills
 
[b]1 Languages  [/b]: C,C++,Java
[b]2 Web Technologies  [/b]: HTML, CSS, Java Script
[b]3 Assembly Languages  [/b]: ALP in 8085, 8086.
[b]4 Packages  [/b]: Ms-Office,
[b]5 Microsoft Technologies  [/b]: SQL Server 2005
6 Computer Hardware Servicing.
Additional Skills
EDUCATION 
CLASS OBTAINED 
YEAR OF PASSING 
INSTITUTION
Java, J2EE FIRST 2010 The Professionals
Academic Project 
[b]Title [/b]: E-PROCUREMENT ONLINE STEEL BUSINESS PORTAL 
[b]Place of Development [/b]: M2i SOFTWARE SOLUTION (P) Ltd 
[b]Language Used [/b]: J2EE, SQL, AJAX
 Extra Skills 
[b]CHAIRMAN [/b]: Associate of Computer Science and Engg (Dhaanish Ahamed College of Engg)
[b]SECRETARY [/b]: ECO CLUB
Professional Experience
- Working for AIRCEL LIMITED, from Jan 2011 to till date as Executive
[b]- Job Profile [/b]:
[b]Backend Operations [/b]:
1 Managing Service Assurance Team which supports accuracy of the data like audit.
2 Maintaining collection track and motivating channel partners accordingly for 100% collection.
3 Mass messaging (sending message to customers and agents to improve the collection percentage).
4 Taking care of Refund Deposit for eligible customers who are out of network.
[b]On an overall played a key role in taking forward the team performance towards smooth functioning, and met the company objectives with the help of the team – This includes [/b]: 
- Motivating people and getting things done within the time limit.
- Helping people to resolve the customer queries in time
- Working for INTEGRA Global solutions, from June 2010 to Oct 2010 as an Internet Researcher.
[b]Responsibility [/b]:
- Analyzing the Business Flow - Both Front End Web Application as well as Back End
 Database.
-Providing technical support to U.S Customers.
-Troubleshooting and Resolving queries and Escalating calls.
-Coordinated office activities for Quality Care Certification.[/QUOTE]

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