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[QUOTE=Guest-IJT;112739][b]Name [/b]: L.Vishala Girish [b]Email [/b]: vishalakshi_lv AT rediffmail.com [b]Designation / Skillset[/b] : Technical Support Engineer/ Good in Computer Knowledge Intend to build a career with leading corporate of Hi – Tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative environment. [u][b]Resume[/b][/u] : CURRICULUM VITAE L. Vishala Girish [b]OBJECTIVE [/b]: Intend to build a career with leading corporate of Hi – Tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging and creative environment. [b]EDUCATIONAL PROFILE [/b]: B. A Graduation from Mysore University. PGDELT (Post Graduation Diploma In English Language Teaching) [b]Technical Skills [/b]: - PGDCA (Post graduation diploma in computer application) - Ms-office package - Adobe Photoshop - Macromedia Flash - Corel Draw - C Language - C++ Language - Web designing in HTML and FRONT PAGE - Fox pro - Swish - LOGO - GW Basic - Q Basic - Typing (Junior Completed ) [b]Experience [/b]: - Worked as Computer Faculty cum HOD in the following schools from MIMS (Manor Information Management Service) organization. - New Public High School (Vijayanagar). (from 2000 – 2004) - New Horizon Public School (Chandra Layout & Kengeri).(from 2004 – 2006) - Aryan Presidency School (Nagarbhavi). (from 2006 May – 2006 Dec) - Cambridge Public School, HSR Layout. (from Jan 2007 – 2007 Apr) - MY JOB RESPONSIBILITIES - Teaching the students from class I to class X - Involving and guiding the students to participate in inter school Tech competitions, computer related quiz. - Training the students to participate in web designing using HTML and FrontPage. - Generating reports, Preparing Mark sheets, Making teasers for cultural activities. - Organizing the IT club at school and conducting different activities. - Organizing staff meetings to discuss on Question paper , Marksheets preparation and co – curricular acitivities. - Handled summer camp batches at MICO. - Handled corporate batches on Ms- Office package at MICO. - Mentoring, teaching and Training new hires at the schools. - Web designing projects. - Preparing Workbooks and computer activities for the students. - Working as Technical Support Engineer in HP. (from August 20th 2007 to till date.) Process IPG consumer India support (10 Months) - Providing Remote Technical Support to HP Customers on Products like, All in one Printers, Network Printers, scanners and Faxes. [b]Areas of Support [/b]: - Software Installation - Firmware reset and updates - Checking circuit integrity - Routing cases to parts and supplies - Researching on customer’s technical issues. Process PSG CPSC/ SCM Team - Providing Remote Technical Support and Dispatch the defective parts to HP Customers on Products like, Commercial Desktop, Commercial & Consumer Laptop, Workstation and Thin Clients. [b]Areas of Support [/b]: - Software Installation - BIOS updates - Hardware installations and Troubleshooting. - Correct parts dispatch. Other Key Responsibility Areas - Mentoring new hires on the floor. - Providing floor support and training new hires on Products, various processes and Tools. - Managing the updates tracker. - Aanalysis on team metrics. I HEREBY, DECLARE THAT THE ABOVE INFORMATION IS TRUE & ACTUAL UPTO MY KNOWLEDGE & BELIEF. Sd/- (L. Vishala) [b]Date [/b]: ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4215833 [b]Date & Time [/b]: 6th Jun 2011 4:35 AM (UTC) [b]IP Address [/b]: 15.219.201.69 [b]Browser Info [/b]: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.71 Safari/534.24 [b]Predicted Country [/b]: United States[/QUOTE]
