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[QUOTE=Guest-IJT;111737][b]Name [/b]: R.PRASHANT [b]Email [/b]: prashcool_11 AT yahoo.com [b]Designation / Skillset[/b] : Travel Counselor CURRICULAM VITAE [u][b]Resume[/b][/u] : CAREER OBJECTIVE To work in a systematic and well organized concern and would like to utilize my potential to assist management and put force my skills to add value to progressive reputed company in a professional environment. ACADEMIC QUALIFICATION - Pursuing B. Com (P) from Delhi University. - Passed Senior Secondary from CBSE, Delhi. COMPUTER AWARNESS - Windows XP - MS-OFFICE - Basics (MS-Word, MS-Excel, MS-PowerPoint) - Internet WORK EXPERIENCE Currently working with DELHI DUTY FREE SERVICES INDIRA GANDHI INTERNATIONAL AIRPORT TERMINAL3, as an Brand Ambassador since 1st July 2010. [b]Job Responsibility [/b]: - Representing luxury branded company beverages. - To pursue Indian and Foreign clients by explaining and convincing them to buy products represented by me. - Reporting senior supervisor with daily activities of in-stock, merchandising and cash handling Worked with KUONI Destination Management, as an Airport Representative, from July 2009 till March 2010. [b]Work Handling [/b]: - Assisting guests at the Airport at the time of arrival and departure. - Briefing the guest about their Itinerary and arrangements. - Assist the clients in all possible ways in consultation with the operations and logistics team. - Provide feedback of the clients to the operation staff Worked with American Express TRS, as a Travel Counselor (Inbound Operations), from September 2007 till July 2009. [b]Work Handling [/b]: - Worked as process in-charge for the team POS i.e. Point of Sale with 3 people reporting to me. - I have done Ticketing and Invoicing for Air and Land segments. - Perform quality check of tickets and invoice through GMAX and send the same to clients in Australia. - Preparing flow chart and presentation of process to update clients in Australia. - Conduct conference meeting on weekly basis to update the progress.. - Looked after business travel for Australian MTS (Membership Travel Service). - Worked on Galileo, G max application for 6 months and completed Saber training for land segments. - Interact with clients in Australia to make any changes in process flow or any updations. [b]Achievements [/b]: - Trained new joinees and maintain the quality and SLA of the process - Awarded Shining Star for best performance. - Awarded Ace of the Pace award for the highest productivity. - Won many Moments of Magic award for exceeding clients expectation [b]LANGUAGES KNOWN [/b]: English, Hindi, Tamil (can fluently read, write and speak) MY STRENGTH - Trust Worthy - Cooperative - Have the ability to work under pressure Have actively participated in various curricular activities including debates in School. [b]Reference [/b]: R. Prashant [b]Date [/b]: ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4203282 [b]Date & Time [/b]: 2nd Jun 2011 12:41 PM (UTC) [b]IP Address [/b]: 122.176.143.136 [b]Browser Info [/b]: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB7.0; InfoPath.2) Predicted Country : India[/QUOTE]
