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Millennium Technorbit Ltd : Mumbai
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[QUOTE=Guest-IJT;109652][b]Name [/b]: Shabaj Shaikh [b]Email [/b]: shabaj.abd AT gmail.com [b]Designation / Skillset[/b] : Costomer Service Na [u][b]Resume[/b][/u] : Career Objective To work in a challenging environment and to be known for depth of knowledge, quality output, hard work, timeliness of service, professional attitude, honoring the commitments and provide innovative solutions and enable organizations to enhance their business Self-motivated, devoted and decisive management personnel. Have ability in taking up new theories as well as responsibilities. Having excellent time management skills along with organizational qualities and determined in accomplishing or exceeding set matters. Efficient in general office functions. Knowledge and practical experience with tour sales. Worked with Sutherland Global Services pvt ltd as a CSE for (6 Months). [b]Job Profile [/b]:- Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service. Answer phones professionally, courteously and promptly. Proactively market, sell and consult with clients in regards to tour, air, car and hotel products and all other related services. Keep up to date with knowledge of vacation tour and tour packages. Handling Inbound and Outbound Calls. Handling Domestic and International Travel Packages Convincing the Customer and Achieving the Sales Worked with Travel port Holidays India Pvt Ltd, as a CSE for (6 Months) [b]Job Profile [/b]:- Responsible for answering all phone calls from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner. Collected fees, and provided customer with travel documentation. Handling Inbound calls and Outbound Calls. Making Hotel booking, Handling Customer Quires, and providing Excellent Service to the Customer. Handling Amendments and Cancellations of the Hotel Booking Customer also calls to inquire about the latest schemes and offers available with the Company. Diploma Holder in Computer Application, Basic and Graphics. Microsoft Office, Google Office (Google docs). Diploma Holder in WebDesign and Basic Tally English ( Read, Write and Speak). Hindi ( Read, Write and Speak). Marathi ( Read, Write and Speak). Traveling New Places Passionate for Dance Adventures Playing Football Hearing Music and Fun (The Above Furnished Details are true to the best of my Knowledge) [b]Place [/b]: Mumbai (Shabaj Shaikh) ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4213350 [b]Date & Time [/b]: 5th Jun 2011 11:13 AM (UTC) [b]IP Address [/b]: 216.150.189.2 [b]Browser Info [/b]: Mozilla/5.0 (Windows NT 5.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 [b]Predicted Country [/b]: United States[/QUOTE]
