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Singapore Airlines : Cabin Crew / Flight Stewardess
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Singapore Airlines : Cabin Crew / Flight Stewardess
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[QUOTE=Guest;108971]PRITAM KUNDU pritamkundu50 AT gmail.com [b]Career Objective [/b]: Seeking a position in your organization and looking forward to take opportunity for challenging assignments to excel my true professional abilities in the Aviation Industry to be one step ahead. Satisfaction through Success. Success through Performance. Performance through Skills. Skills through Exposure. [b]Professional Qualifications [/b]: - Diploma in Aviation and Hospitality Management from ‘Frankfinn Institute of Air Hostess Training’, Siliguri. [b]Educational Qualification [/b]:: - Completed Graduation (‘A’grade). - 3 years Diploma in Civil Engineering ( 70%). - Diploma in Aviation from Guru Gasidas University ( 83.5%). [b]Technical Abilities [/b]: - 1 year working knowledge in ‘Airport Resource Management Systems’ in Bangalore International Airport. - Knowledge in ‘Radixx software’ and ‘Sabre system’. - Basic computer knowledge in ‘Galileo’ and ‘Fidalio’. - Basic knowledge in ‘First Aid’. - 6 months VT training in ‘Hospitality’ from Golden Plaza. - ‘Swimming course’ from Dolphin Swimming Academy. - Completed ‘Airport Handling Procedures and Guest Excellence Course’ from “Kingfisher Airlines Learning & Development Center.” - ‘Security Awareness Training’ from Kingfisher Airlines Security Department. - Completed ‘Flight Controller ’ training from “Kingfisher Airlines Learning & Development Center.” Technical Skills Technologies Java, Microsoft technologies Operating System Windows NT/98, XP Database MS-Access Enterprise Computing MS Office ( Excel, Word, Outlook etc ) [b]Job Profile [/b]: - Working knowledge in ‘Airport Operational Control Centre (AOCC)’. - Worked in Ramada Plaza (Five Star Deluxe Hotel) in Food & Beverage Department. - Working with “KINGFISHER AIRLINES” as a Guest Service Assistant (GSA) at Bangalore International Airport (BIAL) for last 4 years. [b]Responsibilities [/b]: - Responsible for On Time Performance and provide efficient customer service. - To provide inputs to flight operations in case of delays, rescheduling, cancellations and combinations - To provide feedback on complaints and compliments and proactively generate action plans to improve service levels. - Public Announcement for the Arrival and Departure. - Participate in De Briefing meeting after of each day of shift, in conjunction with the Airport Manager. - Perform additional assigned jobs Time to Time. - Handling Departure of Flight. [b]Extra Curriculum Activities [/b]: - Swimming. - Traveling [b]Strengths [/b]: - I am a motivated person with a strong will power. - My perceptive nature makes me more empathetic towards others. - I can imbibed a lot of dedication and loyalty into my performance. [b]Hobbies [/b]: - Traveling. - Music. [b]Language known [/b]:: - English. - Hindi. - Bengali.[/QUOTE]
