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AL-BADR International : Mumbai
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[QUOTE=Guest-IJT;106622][b]Name [/b]: SAS.Dastawary resume BCom [b]Email [/b]: s.a.s.dastawary AT gmail.com [b]Designation / Skillset[/b] : Service Coordinator ( SAP ) Sayed Abdul sattar [u][b]Resume[/b][/u] : Process Migration Project Management Process Improvement Client Relationship Management Training & Development - A strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams that can conquer any obstacles. - Expertise in mapping business requirements and coordinating in developing and implementing processes in line with the pre-set guidelines. - Exceptional communication, presentations & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, service standards for business excellence and driving process improvement during the career span. - Organisational Experience Since July 2010 Avaya Global Connect as Service coordinator in Mumbai region. Career Episode in Details Avaya Global Connect Pvt.Ltd. [b]Operational experience [/b]: [b]- Process [/b]: Call logging process, Arranging engineer’s for the customer site, Internal Audits, External Audit, Maintaining the Flow chart of engineer’s and their performance, Maintaining the data of different customer’s and their requirement. - Benefits Distribution, Handling delivery escalations with courier.. WORKING IN SAP SOFTWARE [b]Responsibilities [/b]: - Establishing SMART performance goals to assure smooth working of business continuity plan by training the new team members and creating robust back up to handle crisis situation... - Functioning as point of contact for Mumbai Position management process escalations across the Region. - Fulfilling various aspects of Data Security and Privacy project and implement it in Mumbai Centre. - Distinction of initiating weekly update calls within team and process partners to discuss and identify the area of opportunity for the process. MIS - Creating Report of calls and Inventory Stock preparing forecasting report, Stock in transit report. Academic [b]Educational Qualification [/b]: - B. Com from Mumbai University. - HSC from Mumbai University. - SSC from Delhi University.(CBSE board) IT Knowledge [b]- Packages [/b]: Basics knowledge of Computer. Currently working in SAP Application. ------------------------------------------------------- [b]More Information about this submission and submitter [/b]:- ___________________________________________________ [b]Submission ID [/b]: 4198042 [b]Date & Time [/b]: 1st Jun 2011 8:13 AM (UTC) [b]IP Address [/b]: 120.60.144.96 [b]Browser Info [/b]: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.24 (KHTML, like Gecko) Chrome/11.0.696.71 Safari/534.24 [b]Predicted Country [/b]: India[/QUOTE]
